U.S. Embassy Manila, Philippines
U.S. Consular Agency Cebu, Philippines
Message for U.S. Citizens: Social Security Administration Outreach at Consular Agency Cebu
U.S. Embassy representatives from the Social Security Administration (SSA) will conduct an outreach event at the Consular Agency in Cebu on Wednesday, May 28, 2025.
Services are available from 9:00 a.m. to 1:00 p.m. We encourage you to arrive early as we anticipate having to turn away some late-arriving customers if they exceed our service capacity. Please ensure that you bring both the original and photocopies of documents that you need to submit to SSA.
SSA will provide the following services:
* Discussion of basic entitlement requirements for the different types of Social Security benefits.
* Development of benefit claims. Retirement and Disability applications can be completed online at www.ssa.gov.
* Processing of social security number applications.
* Resolving post-entitlement issues (e.g., change of address, report of death, Medicare enrollments, direct deposit enrollment, non-receipt of benefits, etc.)
To expedite your visit, please bring both the originals and photocopies of documents that you need to submit to SSA. The SSA representative will keep the photocopies and return the original documents to you.
Only representatives from the Social Security Administration will be present at this outreach event. Embassy staff will be unable to answer questions regarding American Citizens Services (ACS), the Department of Veterans Affairs (VA), or U.S. Citizenship and Immigration Services (USCIS).
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For further information and assistance:
* U.S. Embassy in the Philippines, Federal Benefits Unit: +63(2) 5301-6200; FBU.Manila@ssa.gov
* State Department – Consular Affairs 888-407-4747 or 202-501-4444
* Philippines Country Specific Information
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