U.S. Embassy in the Philippines
Message for U.S. Citizens: Required Use of eCRBA Application System
https://ph.usembassy.gov/required-use-of-ecrba…
To reduce wait times and improve customer service, effective November 24, 2025, the U.S. Embassy in Manila will only accept electronic Consular Report of Birth Applications (eCRBA) with online cases created and documents uploaded through the following website: https://mytravel.state.gov/s/. Applicants will still need to schedule appointments through the following process after completing the online application:
For U.S. Embassy Manila Appointments:
After completing the online application and payment, please email ManilaCRBAappt@state.gov with your proof of payment attached. We will reply with the details of your interview appointment. Please wait at least 72 hours after submitting payment to request an appointment.
For U.S. Consular Agency Cebu Appointments:
To request an appointment at the U.S. Consular Agency in Cebu, please use our online Appointment Scheduling System (https://evisaforms.state.gov/acs/default.asp?postcode=MN2…). Please schedule your appointment for at least 72 hours after submitting payment to allow time for processing.
You may visit the Embassy’s website (https://ph.usembassy.gov/u-s-citizenship/) for further details on the application process.
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For further information and assistance:
• Enroll in the Smart Traveler Enrollment Program (step.state.gov) to receive Alerts and make it easier to locate you in an emergency.
• Contact the U.S. Embassy in Manila, Philippines, located at 1201 Roxas Boulevard, at +(63) (2) 5301-2000, from 7:30 a.m. to 4:30 p.m. Monday through Friday. After-hours emergency number for U.S. citizens is +(63) (2) 5301-2000.
• Call 1-888-407-4747 toll-free in the United States and Canada or 1-202-501-4444 from other countries from 8:00 a.m. to 8:00 p.m. Eastern Standard Time, Monday through Friday (except U.S. federal holidays).
• See the State Department’s travel website (https://travel.state.gov/content/travel.html) for the Worldwide Caution, Travel Advisories, Alerts, and the Philippines Country Specific Information (https://travel.state.gov/…/Internation…/Philippines.html).
